Privacy Policy

Tormelo Software (SMC - Private) Limited ("Tormelo Software," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (tormelo.com) or use our mobile applications and services.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you contact us, request a quote, or use our services. This may include your name, email address, phone number, company name, and the content of your messages.

Automatically Collected Information

When you visit our website or use our applications, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and usage patterns. We may use analytics tools such as Google Analytics to collect this information.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Improve and maintain our website, applications, and services
• Communicate with you about our services, updates, and promotions
• Analyze usage patterns to improve user experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and services
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Tormelo Software, our users, or others

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Third-Party Links

Our website and applications may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Tormelo Software (SMC - Private) Limited
Email: hello@tormelo.com
Village Mahmood Abad, Pajaggi Road
P.O. Tirai Payan, Tehsil and District Peshawar 25000
Pakistan